Privacy Policy
Last updated: 02/2025
1. Introduction
Welcome to RoadReach UK. We are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This policy explains how we collect, use, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR).
2. Who We Are
RoadReach UK
Email: info@roadreach.com
3. What Data We Collect
We collect and process the following types of personal data:
- Name and contact details (email, phone number)
- Address information
- Payment details for processing transactions
- Vehicle details (for drivers)
- Business information (for brands)
- Analytics data via cookies
4. How We Collect Your Data
We collect data when you:
- Fill out sign-up forms on our website
- Interact with our website and accept cookies
5. Why We Collect Your Data
We collect personal data for the following purposes:
- To facilitate and manage advertising campaigns
- To process driver payouts and business payments
- To provide customer support and account management
6. How We Store & Protect Your Data
Your personal data is securely stored using:
- Encrypted databases
- Secure Wix-hosted platforms with industry-standard security measures
7. Data Sharing
We do not sell or share personal data for marketing purposes. However, we may share data for essential operational reasons, including:
- Payment processing with secure third-party providers
8. Data Retention Policy
We retain personal data for as long as necessary to fulfill our services. If a driver or business requests account closure, their data will be deleted unless legally required to retain it.
9. Cookies & Tracking
We use analytics cookies to enhance website performance and understand user interactions. By using our site, you consent to cookie tracking. You can adjust cookie settings in your browser.
10. Your Data Rights
Under UK GDPR, you have the right to:
- Access, update, or delete your personal data
- Object to data processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us at info@roadreach.com
11. Legal Basis for Processing Data
We process data based on:
- Consent (when users opt-in)
- Contractual necessity (to fulfil agreements with drivers and businesses)
12. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on our website.
13. Contact Us
For questions about this policy or your data rights, please email us at info@roadreach.com